Returns & Refunds Policy – Nicecovemusic

Website: https://nicecovemusic.com/

Store Name: Nicecovemusic

Last Updated: December 2025

At Nicecovemusic, customer satisfaction is important to us. This Returns & Refunds Policy explains
how returns, exchanges, and refunds are handled, including eligibility requirements, timelines,
and processing procedures. Our goal is to provide a fair, transparent, and hassle-free experience.

By placing an order on Nicecovemusic.com, you agree to the terms outlined in this policy.

1. Return Eligibility Period

Returns requested after the 30-day period may not be approved.

2. Condition of Returned Items

• Unworn and unused
• Free from odors, stains, or damage
• Returned in original condition
• Include original packaging where possible

Items that do not meet these conditions may be declined.

3. Non-Returnable Items

• Items marked as final sale
• Products damaged due to misuse or improper care
• Items returned outside the allowed return window

Non-returnable items will be clearly indicated at the time of purchase.

4. How to Initiate a Return

To start a return, please contact our customer support team and include the following information:

• Order number
• Item(s) you wish to return
• Reason for return

Email:

support@nicecovemusic.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

5. Return Shipping Costs

Nicecovemusic does not charge return or restocking fees. Customers are responsible for return
shipping unless the return is due to:

• Defective items
• Incorrect items received
• Items damaged during transit

6. Refund Processing Time

Refunds are issued without any fees or deductions.

7. Refund Method

Refunds are issued to the original payment method used during checkout. We are unable to process
refunds to alternative payment methods.

8. Exchanges

Nicecovemusic does not currently offer direct exchanges. To receive a replacement item, please
return the original product and place a new order.

9. Damaged or Defective Items

Please notify us within 48 hours of delivery if your item is damaged or defective. Include your
order number, photos, and a brief description of the issue.

14. Policy Updates

Nicecovemusic may update this policy at any time. Continued use of the website indicates acceptance
of the revised policy.

16. Acceptance of This Policy

By purchasing from Nicecovemusic.com, you confirm that you have read, understood, and agreed to
this Returns & Refunds Policy.